Privacy Policy - Mashakbeen Creative Works Private Limited

PRIVACY POLICY

Last Updated: July 2026

Mashakbeen Creative Works Private Limited ("Mashakbeen," "we," "us," or "our") respects your privacy and is committed to protecting the personal information collected through our website, mashakbeen.com ("Website"). By accessing or using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information provided by you when you register, subscribe, fill out a form, contact us, submit an enquiry, purchase or request a Service, participate in a competition, promotion, event or survey, submit Content, report an issue, or use interactive Website features.

The information may include your name, email address, phone number, address, account details, transaction information, and other information voluntarily provided by you. We may also collect technical information such as your IP address, browser type, device information, Website activity, traffic data, approximate location, and pages accessed.

2. How We Use Your Information

We may use your information to provide and improve our Website and Services; process enquiries, registrations, bookings, orders, and transactions; communicate with you; provide customer support; personalise your experience; send relevant updates or promotional information; conduct analytics; prevent fraud or misuse; and comply with legal requirements.

You may opt out of promotional communications at any time by contacting office@mashakbeen.com.

3. Information Sharing and Confidentiality

Mashakbeen does not sell or rent your personal information. We may share information with authorised employees, affiliates, business partners, payment providers, technology providers, consultants, or service providers where necessary to operate the Website and provide our Services.

Information may also be disclosed to comply with law, prevent fraud or unlawful activity, enforce agreements, protect legal rights and safety, or in connection with a merger, acquisition, sale, or transfer of the business.

4. Data Security and Retention

We use reasonable security measures, including Secure Socket Layer ("SSL") encryption where applicable, to protect personal information. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Personal information shall be retained only for as long as reasonably required to provide Services, fulfil business purposes, resolve disputes, or comply with applicable laws.

5. Cookies

The Website may use cookies and similar technologies to improve functionality, remember preferences, analyse Website traffic, and enhance User experience. Users may manage or disable cookies through their browser settings, although this may affect certain Website features.

6. User Rights

Subject to applicable laws, you may request access to, correction, updating, or deletion of your personal information. You may also withdraw consent or opt out of promotional communications by contacting us.

7. Copyright and Use of Content

All Website Content, including text, information, artwork, photographs, images, graphics, logos, music, audio, and videos, is owned by or licensed to Mashakbeen Creative Works Private Limited and is protected by applicable copyright and intellectual property laws.

Content may be used only for lawful personal, educational, and non-commercial purposes. It may not be copied, modified, reproduced, distributed, published, stored, commercially used, or otherwise exploited without prior written permission.

8. Unsolicited Creative Submissions

Mashakbeen does not accept or provide compensation for unsolicited creative ideas, scripts, concepts, music, artwork, proposals, or other creative materials. Any unsolicited submission shall not create an obligation to review, respond, maintain confidentiality, or provide compensation.

9. Third-Party Websites

The Website may contain links to third-party websites or services. Mashakbeen is not responsible for their content, security, privacy practices, availability, or activities. Users should review the applicable third-party privacy policies.

10. Disclaimer and Limitation of Liability

The Website and its Content are provided on an "as is" and "as available" basis without warranties regarding accuracy, completeness, availability, reliability, merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by law, Mashakbeen shall not be liable for any loss, damage, injury, inconvenience, technical error, or consequence arising from the use of, inability to use, or reliance upon the Website or its Content.

11. Changes to this Privacy Policy

Mashakbeen may revise this Privacy Policy from time to time. Changes shall become effective upon publication on the Website. Users are encouraged to review this Policy periodically.

12. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India. Subject to applicable law, the courts located in Dehradun, Uttarakhand, shall have exclusive jurisdiction over related disputes.

13. Contact Information

Mashakbeen Creative Works Private Limited
Dehradun, Uttarakhand, India

Email: office@mashakbeen.com
Email: info@mashakbeen.com

REFUND POLICY

Refund eligibility shall depend on the applicable product, Service, booking terms, or agreement.

Approved refunds shall be initiated within thirty (30) days from the date of approval. The time required for the amount to reflect may vary depending on the bank, payment gateway, or original payment method.

For refund-related enquiries, contact: office@mashakbeen.com